Burg Coffees in Gatlinburg

Burg Coffees in Gatlinburg
4.5 / 5
50 reviews

716 Parkway, Suite 107, Gatlinburg, TN 37738-3240, Gatlinburg

Overview

Cuisine
  • Cafe

Restaurant Hours

Monday

08:00 - 17:00

Tuesday

08:00 - 17:00

Wednesday

08:00 - 17:00

Thursday

00:00 - 17:00

Friday

00:00 - 17:00

Is there indoor seating?

Yes, love this place!

Why coffee shop was closing at 9:30pm when is listed online 11:00pm Saturday, also your female employee with dark hair was totally rude after I asked why closing early, she replied " every one else is open get your coffee there... rude!

In the off season a lot of the stores will close early. Especially if it's been a slow day. Unfortunate that she was rude. For what it's worth, I've never had a problem there. Could have just been a bad day for her. Doesn't excuse it, just explains it.

Review

Add rating restaurant:
Burg Coffees
AT
Anne Tabor
google
11.20.2024
5/5

Peppermint Mocha frappe is so good! The coffee is a good rich flavor.

Burg Coffees
JG
Jason George
google
09.22.2018
5/5

Holy goodness this place is good. If you happen to be in the area please do your self a favor and get something from here. A whole lot better than Starbucks ever thought about being.

Burg Coffees
bb
bob boyer
google
09.08.2018
5/5

Best kept secret in Gatlinburg. Amazing coffee cool staff. Defiantly real coffee.

Burg Coffees
CH
C H
google
09.07.2018
1/5

Disappointed in the apathetic cashier. She seemed bothered that we walked in. Coffee was good, but the service/atmosphere could be improved. I would not return or recommend.

Burg Coffees
jR
jeannie Ramsey
google
08.10.2018
5/5

The man here not so friendly for Gatlinburg hot chocolate was amazing

Burg Coffees
Naomi
google
07.03.2018
5/5

Chill spot away from the crazy of Gatlinburg. Also gave us shelter from the rain. Staff was nice and drinks were good.

Burg Coffees
HP
Hojin Park
google
06.10.2018
4/5

Good coffee. Because of Covid19 couldn't sit inside. Will back next year

Burg Coffees
ER
Egla Rrashi
google
06.03.2018
5/5

Got a green eye & black eye. Great coffee spot in Gatlinburg!

Burg Coffees
BX
Buell XBRider
google
05.18.2018
5/5

Best Java Chip frappe I've ever had in my life. Will visit again in future visits to this town.

Burg Coffees
ob
olivia bennett
google
03.23.2018
4/5

The staff was very nice and the service was fast! I went two days in a row and I very much recommend the vanilla coconut iced coffee it was delightful. The second day I got a wild berry smoothie and don’t get me wrong the flavor was good but after ten minutes it started foaming and it was the right texture as a smoothie so I wouldn’t recommend.

Burg Coffees
DK
Diana K.
google
03.11.2018
5/5

I am a big-ole iced coffee fan. Back home in Knoxville, I usually head on over to the local Dunkin Donuts for a nice mocha iced coffee with the turbo shot. This past weekend was like a spiritual awakening. When we didn't feel like walking up the entire strip to get to Dunkin, we decided to stop halfway and "settled on" this lil spot.Both myself and new fiancee ordered a double mocha iced espresso. These things taste like the sweat of some beautiful chocolate goddess. We came back three times in two days. I almost wish I could live closer to experience this more often.

Burg Coffees
SW
Sarah Wintermantel
google
03.10.2018
5/5

Excellent service, super friendly staff, and the best cafe mocha I’ve ever had. The blueberry muffins and banana bread are out of this world. Definitely stop by this place.

Burg Coffees
CM
C M
google
03.10.2018
3/5

While visiting Gatlinburg we stopped one morning at Burg Coffee to grab a drink. My wife ordered the dirty snowman which consists of white chocolate, hazelnut and peppermint, while it tastes good it was overly sweet and lost all coffee flavor. I ordered a double small mocha and it was borderline too sweet even with an extra shot of espresso but did taste good even though in hindsight I should of just ordered a double cappuccino. I would probably go back again just will be careful with the flavorings.

Burg Coffees
Armetta
google
01.26.2018
2/5

Were not open during scheduled hours, a local told me “they never open when they are supposed to, they come and go as they please” so I went to The Donut Friars they were open.

Burg Coffees
AC
Amy Cohen
google
01.13.2018
5/5

Great little spot tucked away off the main drag in downtown Gatlinburg. I got drip coffee, the medium roast, and my companion ordered a latte. We are both quite happy sitting at the high top table watching the world outside and the patrons inside. Server was very sweet, I didn't ask where she was from but she sounded eastern European. She and the other employee worked quickly to keep drinks coming and people happy. They have a variety of baked and prepackaged goods to eat as well as whole beans to take with you.

Burg Coffees
BC
Brandon Carver
google
01.12.2018
5/5

Absolutely awesome coffee. Small family owned business. Great coffee, owners are personable and likable! Will definitely be back! Thanks guys!

Burg Coffees
GT
Gail Todd
google
01.09.2018
1/5

Visited Burg's on 2/29/2020 and the gentlemen was very nice. Went back this morning. Got there 2 minutes before 9:00, the door was open so I went in. I asked if the store was open the guy said to give them 5 minutes. The other person, a woman, gave me an ugly look. I went back outside to wait. When I came back in the woman said to the guy - -I'll wait on her. I apologized for coming in even though door was open. The woman said in an ugly tone - the open sign was not on. Very rude and the comment was unnecessary. I will not patronize Burg's again. There was no reason for the woman to be rude to me so I went a much more pleasant coffee shop to spend my money.

Burg Coffees
BB
Bj Barnes
google
11.18.2017
4/5

Their drip coffee was goodPlace was cute! I will have to go back to truths espresso

Burg Coffees
KH
Kara Hunter
google
11.01.2017
5/5

If you ever are in Gatlinburg do yourself a favor and go here! The white hot chocolate is my favorite thing ever!!!!! I always stop by everytime I'm in Gatlinburg!!

Burg Coffees
DC
Dawn Cook
google
10.15.2017
4/5

Stopped in on a cold morning, our group got coffee, hot cider and hot chocolate. All of it was really good. We were all nice and toasty when we left.

Burg Coffees
CA
Chyenne Alvarado
google
09.09.2017
4/5

This place was small and cozy, it was a good place to pass some time. I wouldn’t say the espresso is the best, but the had traditional macchiatos, which I loved. The smoothies are bomb.

Burg Coffees
bd
braum denton
google
09.09.2017
5/5

Really great coffee and tasty pastries and other items.This is a small local coffee shop and I always love stopping by here. They use great quality beans and really do a great job in making a very good cup of coffee. I personally enjoy their hot mochas. It's a small place and cozy. Service is always prompt and friendly. Prices are reasonable as well. Stop by for a cup!

Burg Coffees
bb
bobpin byky
google
08.02.2017
5/5

Best cappuccino. Perfect combination. Just the right amount of coffee, cremer and sugar. It's also in between many attractions on the Gatlinburg downtown. Small place but has wide range of coffee and chai at decent prices. Also you may like to try their brownie. Seating is available but prefer to take away and walk with your mug of coffee and enjoy.

Burg Coffees
AW
Alicia Wornicov
google
07.24.2017
5/5

Hands down my favorite coffee ever. I always get the Almond latte in a girl from Russia named Stacey is the one who makes it. If she's there then you're in luck. We live in Gatlinburg so we love to come down here and just sit outside and drink our lattes. They must have different varieties that they brew because once we came and it was nice and strong and the second time we came and it wasn't very strong. We prefer them were strong. But it was always a nice treat.

Burg Coffees
AP
April Price
google
07.19.2017
5/5

Cute, quaint little coffee shop when walking downtown Gatlinburg.

Burg Coffees
td
tm duboz
google
07.17.2017
4/5

Coffee was good.

Burg Coffees
DH
Daniel Horton
google
06.14.2017
5/5

Great spot for coffee and pastries. It is high quality. I have been here for a few years straight and I've always been happy and will return in the future.

Burg Coffees
JH
Juan Haynes
google
05.27.2017
5/5

Amazing service and in my opinion, best coffee shop I’ve ever been to. Well done! I will be back.

Burg Coffees
JG
James G
google
05.21.2017
5/5

Excellent! Love the coffee and banana bread! Decent price for the quality! Kind of cramped seating. Maybe 10 people can fit comfortably. Plenty of seating outside.

Burg Coffees
LC
Lisa Cabral
google
05.18.2017
5/5

Best caramel/dove iced coffee ive ever had

Burg Coffees
CC
Charlie Conner
google
05.06.2017
5/5

Excellent coffee and service.

Burg Coffees
JR
Jay Rossi
google
04.06.2017
3/5

I'm sure Burg coffee is wonderful.I am sorry for posting this here,don't mean to imply this has any connection to the coffee shop however you should let your management company no bathrooms that complex are atrocious. For a place so modern and high-tech it was terrible.I work construction and have seen some pretty bad porta potties.... Yikes!!!

Burg Coffees
SM
Skyler Messer
google
03.15.2017
1/5

Customer service was terrible. Staff was not helpful at all. Coffee taste like sugar water.

Burg Coffees
LB
Lindsay Barnes
google
02.22.2017
5/5

Original, fun menu items. Nice place to take a break from the crowd. Both almond and soy milk available, as well as a variety of sugar free flavors.

Burg Coffees
BS
Brandon Steward
google
02.05.2017
4/5

This small, quaint cafe is a good place for a fresh cup of coffee. Open early, you can enjoy a hot cup while waiting for the stores to open. The staff was friendly and knowledgeable. They don't have bathrooms available, but public rooms can be found right around the corner. The small shop doesn't leave a lot of room for a crowd or a wheelchair. Also if you don't like sitting on stools, you'll want to take your coffee outside where benches can be found. Still, I recommend this place for a quick cup.

Burg Coffees
SS
Sentient Soup
google
01.14.2017
5/5

Delicious cold drinks! Great on a hot day.

Burg Coffees
MN
Maestro Ncbarber
google
01.06.2017
1/5

Coffee will be great if we made to get any, we arrived Saturday evening at 9:30 and gentleman with beard told us they are closed, when him and dark hair female employee was going out I asked why don't change working hours online if they will be closed early so me and my friend won't drive 40 minutes to get coffee from them she replied "every one else is open get your coffee there", shocking and rude, what is a problem with this picture? Hey don't worry Starbucks honor they hours, they are nice to clients. This is a reason why I change my review from 5 stars to 1, and yes you should be fired. Yes we won't be back, huh I know you just don't care.

Burg Coffees
LM
Lindsey McDowell
google
09.20.2016
5/5

Delicious coffee and hot cocoa.

Burg Coffees
JS
Julia Shocklee
google
09.06.2016
1/5

Very rude guy at the register. Should have walked out but daughters wouldn’t let me. Won’t be back. You can buy coffee/smoothies anywhere

Burg Coffees
MK
Mohammad Karimian
google
08.21.2016
5/5

Friendly staff.Good coffee.Amazing Mocha.

Burg Coffees
JM
John Moore
google
08.16.2016
5/5

Great coffee...Friendly staff

Burg Coffees
RH
Rachel Hoefer
google
08.12.2016
5/5

Hands down best coffee ever! Unique flavors such as toffee nut & tiramisu were my faves. Also really good smoothies😍

Burg Coffees
EF
Elden Ford
google
06.10.2016
4/5

We visit Gatlinburg at least once a year and we make sure to visit this coffee shop. They always have a great selection and good quality. I am always satisfied with my selection and leave happy. The reason I left 4 stars instead of 5 is because of the overall attitude of the employee. Every time they seem to be distant and not very friendly. Again, great coffee, but work on customer service.

Burg Coffees
Jcgrin
google
06.02.2016
5/5

Just as good if not better than any coffee I've had.

Burg Coffees
BP
BRANDON PURCELL
google
04.10.2016
4/5

I absolutely looooooove the Dirty Snowman, but if you say you’re going to open at 10am you should probably open at 10am. Hence the 4 star review 😉

Burg Coffees
ER
Ethan Ramsey
google
04.04.2016
5/5

Great staff and great menu items. The shop has a neat feel to it and is in a great location too.

Burg Coffees
DH
Dylan Herre Feese
google
03.24.2016
5/5

Fast, friendly and delicious. Proper cold brew and macchiato.

Burg Coffees
JM
Jennifer Mcmeans
google
02.08.2016
5/5

Cute, quaint little coffee shop with specialty coffees of all kinds, smoothies and sweet treats. Staff was friendly and service was fast. Located among many other cute shops in Terrace Mall.

Burg Coffees
VB
Vince Bartholomew
google
02.01.2016
3/5

Employee had an attitude when asking him what coffee is their best. Coffee was good tho.

Burg Coffees
CC
Cassie Carver
google
01.23.2016
5/5

Great family owned and operated place. We are coffee drinkers and enjoy the quality of a good brew. So every new spot we go. We love to try coffee at multiple places (domestically and internationally). So if you’re looking for quality and flavor. This is the spot to go in gatlinBURG.

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